At Eiran Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

1. Information We Collect

We may collect the following types of personal information when you use our website or place an order:

  • Name

  • Phone number

  • Shipping address

  • Email address 

  • Order details and preferences

This information helps us process your orders, improve our services, and communicate with you.

2. How We Use Your Information

Your information is used strictly for the following purposes:

  • To confirm and deliver your orders

  • To communicate important updates 

  • To provide customer service

  • To improve our website and user experience

  • To inform you about promotions, if you’ve opted in

We do not sell, share, or trade your personal information.

3. Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or misuse. While no system is completely secure, we strive to maintain industry-standard safeguards.

4. Communication and Marketing

If you provide your contact information, we may occasionally send you updates, promotional offers, or new product announcements via SMS or email.

Opt-Out Instructions

You can opt out of receiving promotional messages at any time by:

  • Clicking the unsubscribe link in an email 

  • Replying STOP to an SMS message

Please note: You may still receive essential service messages related to active or pending orders.

5. Access and Updates

You have the right to:

  • Request a copy of your personal information

  • Update or correct your details

  • Request deletion of your information

To make such a request, please contact our support team using the information on our official contact page.

6. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of our services indicates your acceptance of the updated terms.

7. Contact Us

If you have any questions or concerns about our privacy practices, or if you wish to manage your personal information, please contact us at [email protected].